Agents on shift

Your business runs on tasks. Our agents run the tasks.

AIServe360 builds AI agents that answer your calls, qualify your leads, clear your support queue and process your paperwork — around the clock, inside the systems you already use.

Right now, an agent is answering the phone

Loading recent activity…
Live now AIServe360 agent

Pick a language and press Chat now. Ask it what AIServe360 does.

The agent team

Six agents. Ready to start Monday.

Each one is a role, not a feature. You decide what it handles, what it is allowed to touch, and the moment it hands work to a person.

On shift
01

Voice Reception Agent

Ava

Answers every call, books the slot, never sends anyone to voicemail.

Built on
AI Edge Voice
Connects to
Phone lines, Google Calendar, CRM, SMS, booking engine
Hands off when
The caller asks for a person, the tone turns negative, or the request falls outside the agreed scope.
On shift
02

Lead Qualification Agent

Scout

Works every enquiry within seconds and hands sales a warm, scored lead.

Built on
AI Referral Engine
Connects to
Web forms, WhatsApp, email, CRM, partner portal
Hands off when
A lead scores above your threshold and should reach a human while it is still hot.
On shift
03

Support & Resolution Agent

Max

Clears the repetitive queue so your team only sees what needs judgement.

Connects to
Helpdesk, order database, knowledge base, live chat, email
Hands off when
Confidence drops, the customer is unhappy, or money is involved — a refund, a credit, an exception.
On shift
04

Document Processing Agent

Ledger

Reads the paperwork, checks the numbers, files it where it belongs.

Built on
Smart Document Processing
Connects to
Email inbox, shared drives, accounting, ERP, custom databases
Hands off when
A document will not read cleanly, a total does not reconcile, or a value crosses an approval limit.
On shift
05

Onboarding & Training Agent

Coach

Guides new joiners and new customers through everything they need.

Built on
AI Edge Navigator
Connects to
HRMS, course library, certification records, email, Slack
Hands off when
A learner is stuck on the same step, or a certification deadline is at risk.
On shift
06

Back-Office Operations Agent

Ops

Runs the routine work between your systems, every day, without reminders.

Built on
Our HRMS, CRM and booking platforms
Connects to
HRMS, CRM, booking engine, payroll, email, WhatsApp, Slack
Hands off when
An approval needs a manager, or a number looks anomalous against last month.
Live demos

Talk to a real agent right now.

Live agents running for real businesses across seven industries. Pick a language, press Chat now, and start talking. No form, no signup.

💆 Wellness

TikalTherapeutics

A massage therapy assistant that books appointments and answers treatment questions.

Try askingDo you have anything Saturday afternoon?

🏥 Healthcare

AI Wayfinding Concierge

A virtual guide for a medical facility — helps patients find departments and book appointments.

Try askingWhere is the cardiology department?

🏠 Home services

MySafeFloridaHome

A promotions agent that guides homeowners through improvement programmes.

Try askingDo I qualify for the grant?

🍽️ Restaurant

Ethos Bistro

Handles reservations, menu questions and special event bookings.

Try askingCan you seat six on Friday at eight?

🛍️ Retail

DecorateOne

A shopping assistant that recommends products and answers questions.

Try askingWhat would go with a dark wood floor?

🤲 Non-profit

United Way

Engages donors, shares impact stories and guides volunteer signups.

Try askingHow can I volunteer this month?

📊 Accounting

Advantage CPA

Qualifies prospective clients and books consultations for an accounting firm.

Try askingI need help with an S-corp return.

Under the hood

What actually happens when an agent runs.

Not a chatbot reading from a script. A loop that reads the situation, decides, acts on your real systems, and knows when to stop and ask a person.

1

Trigger

A call comes in. A form is submitted. An invoice lands in the inbox. A shift is missed. The agent wakes on the event, not on a schedule.

2

Perceive

It reads the input and pulls the context around it — who this person is, what they bought, what happened the last three times they got in touch.

3

Plan

It works out what needs to happen and in what order, then checks that plan against the rules you set before it touches anything.

4

Act

It uses real tools. Writes to the CRM. Books the calendar slot. Sends the confirmation. Updates the record. Issues the payment link.

5

Escalate

When confidence drops or a rule says stop, it hands to a human with the full context attached. Nobody has to repeat themselves.

6

Learn

Every run is logged and reviewed. Gaps become fixes. The agent gets better at your business specifically, not at business in general.

run #4127Voice Reception Agent41s
00:00.4 TRIGGER inbound_call +1 (954) •••-4471
00:01.2 PERCEIVE crm.lookup_customer() returning · 3 prior visits
00:03.8 PLAN classify_intent() reschedule_appointment
00:06.1 ACT calendar.find_slots() 4 available this week
00:19.5 ACT calendar.book() Thu 2:30 PM confirmed
00:24.0 ACT sms.send_confirmation() delivered
00:38.2 ACT crm.log_interaction() written
00:41.0 DONE run_complete no human required
Integrations

An agent is only as useful as what it can reach.

Ours do not just talk. They log in, look things up, write records and finish transactions across the tools your business already runs on.

Talking to people

  • Phone / Twilio
  • WhatsApp Business
  • Gmail
  • Outlook
  • Slack
  • SMS

Time and bookings

  • Google Calendar
  • Outlook Calendar
  • Calendly
  • Our booking engine

Customers and sales

  • HubSpot
  • Zoho
  • Salesforce
  • Our CRM

Money and commerce

  • Stripe
  • Razorpay
  • QuickBooks
  • Shopify
  • WooCommerce

Your own systems

  • Our HRMS
  • Our Referral Engine
  • Our Loyalty platform
  • Custom REST APIs
  • Legacy SQL databases
Control

You decide how much rope the agent gets.

Autonomy is a dial, not a switch. Most clients start at one and move up as the runs come back clean. Drag it and see what changes.

1 2 3 4
Suggest only

The agent drafts the reply, fills the form or prepares the booking, then stops. Nothing leaves your building until a person clicks send.

Who acts
Your team acts
Right for
Week one. Building trust and seeing how the agent thinks before it touches a customer.

Hard guardrails

The agent works inside limits you write down. What it can read, what it can change, what it must never promise a customer.

Clean escalation

When it hands off, your person gets the transcript, the context and a summary. The customer never starts the story again.

Full audit trail

Every run is logged end to end — the input, the decision, each tool call, the output. Open any run, any time.

Your data stays yours

We do not train models on your business data. Handling, retention and residency are agreed in writing before anything is deployed.

Fails to a human

If a system is down or the agent is not sure, it stops and passes the work on. It never guesses to keep the conversation moving.

Reversible by design

Every action an agent takes can be found, explained and undone. Nothing happens that you cannot trace back to a rule.

Results

The measurable part.

98%
of calls answered
Nights, weekends and public holidays included
71%
resolved with no human
Support conversations closed by the agent alone
120hrs
returned each month
Manual work handed back to the team
4sec
to first response
Measured against the manual baseline before deployment

What do the missed calls cost you?

Recoverable revenue, per month

$0

Assumes an agent recovers roughly seven in ten missed calls.

Check this against your numbers
The foundation

We do not just build the agent. We build what it runs on.

Most AI vendors hand you an agent and hope it can reach your systems. We have been building those systems for fifteen years, so ours plug in on day one.

HRMS interface

HRMS

Attendance, payroll, leave, documents

Employee lifecycle management with face recognition attendance, GPS geo-fencing, automated payroll and multi-branch support. Running in organisations with 500+ staff.

Face recognition loginGPS geo-fencingAutomated payrollLeave and shift management

Runs with the Back-Office Agent — attendance exceptions, leave approvals and payroll queries handled without a ticket.

Booking & Reservation interface

Booking & Reservation

Parks, hotels, events, appointments

Booking engine with real-time slot availability, payment gateways, QR e-tickets and automated confirmations.

Real-time availabilityPayment gatewaysQR e-ticketsSMS and email alerts

Runs with the Voice Reception Agent — takes the booking on the phone and writes it straight into live availability.

CRM & Business Management interface

CRM & Business Management

Leads, pipeline, tasks, reports

A CRM shaped to your actual sales workflow — lead tracking, pipeline management, follow-up automation and revenue reporting.

Lead auto-assignmentVisual pipelineFollow-up automationRevenue dashboards

Runs with the Lead Qualification Agent — every lead scored, summarised and routed before a rep opens it.

AI Referral Engine interface

AI Referral Engine

Partners, leads, pipeline, automations

Referral management with partner onboarding, lead tracking, pipeline management and built-in automations.

Partner ecosystemAssistant built inPipeline trackingSmart automations

Agent-native already — partner onboarding and pipeline chase handled autonomously.

AI Edge Navigator interface

AI Edge Navigator

Training, courses, playbooks, certification

A transformation platform that helps organisations upskill teams with curated courses, playbooks and certification tracking.

Course managementProgress analyticsPlaybook libraryDepartment tracking

Runs with the Onboarding Agent — answers learner questions in context and flags who is falling behind.

Loyalty & Rewards interface

Loyalty & Rewards

Points, tiers, rewards, engagement

Repeat-business engine with points accumulation, tier-based rewards, referral tracking and gamified engagement.

Points and redemptionTiered membershipsReferral trackingQR check-in

Runs with the Support Agent — points, tiers and redemption questions answered instantly.

E-Commerce Platform interface

E-Commerce Platform

Jewellery, retail, B2B, marketplace

Tailored commerce with advanced catalogue management, inventory sync, dynamic pricing and tax-compliant billing.

Advanced cataloguesInventory syncTax billingOrder tracking

Runs with the Support Agent — order status, returns and product questions resolved end to end.

QR Code Platform interface

QR Code Platform

Dynamic QR, analytics, scan tracking, API

QR management with dynamic code generation, real-time scan analytics, device tracking and folder organisation.

Dynamic QR codesScan analyticsDevice and geo trackingAPI keys

Feeds the agents — every scan becomes an event an agent can act on.

Smart Shuttle Booking interface

Smart Shuttle Booking

Live tracking, routes, manifests

Riders reserve a seat, watch the shuttle approach on a live map and get an alert the moment it arrives. No app to install.

Live map trackingRoutes and schedulesSeat reservationDriver manifests

Runs with the Voice Reception Agent — seat reservations and live ETA questions answered by phone or chat.

Athlete Edge™ interface

Athlete Edge™

Visibility and recruitment showcase

A recruitment platform that turns promising athletes into credible prospects through showcase profiles and structured outreach.

Showcase profilesOutreach frameworksRecruiter visibilityProgress tracking

Runs with the Onboarding Agent — guides athletes through profile setup and outreach.

How we work

Start with one agent. Two weeks. One workflow.

1
1 week

Scope

We sit with your team, watch the workflow as it actually happens, and pick the one task where an agent pays for itself fastest. You get a written scope with the expected outcome.

2
2 weeks

Pilot

One agent, one workflow, connected to your real systems, with a person approving every action. You watch it work before you trust it with anything.

3
1 week

Deploy

Guardrails tuned to what the pilot showed, autonomy dialled up, your team trained on the handoff. The agent goes live properly.

4
Ongoing

Agent operations

We watch the runs, read the escalations, close the gaps and improve the agent every month. Agents are not shipped and forgotten. They are operated.

Get started

Tell us the task nobody wants to do.

That is usually where the first agent goes. Twenty minutes, no deck. We will tell you honestly whether an agent is the right answer, and what it would take.

United States
4700 W Prospect Road, Suite 113, Ft Lauderdale, Florida 33309
India
AWFIS, Ecospace Business Park, 2A 6th Floor, Kolkata, WB 700160

Twenty minutes. NDA before we look at anything. No deck.